Terms of service
Terms of Service
These Terms of Service govern your access to and use of the Dr. Melaxim website and any related services provided through it. By visiting our website, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you should not access or use our website.
These Terms of Service apply to all users of the website, including without limitation browsers, customers, merchants, vendors, and any other visitors or users of the site.
1. Overview
This website is operated by Dr. Melaxim. Throughout the site, the terms “we,” “us,” and “our” refer to Dr. Melaxim. By using this website or purchasing from us, you engage in our service and agree to be bound by these Terms of Service, including any additional terms, conditions, policies, and notices referenced herein or made available by hyperlink.
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to review this page periodically for changes. Your continued use of the website following any such changes constitutes acceptance of those changes.
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority in your jurisdiction of residence and you have given us your consent to allow any of your minor dependents to use this site under your supervision.
You may not use our products for any unlawful or unauthorized purpose, nor may you, in the use of the service, violate any laws, regulations, or applicable rules in your jurisdiction.
You must not transmit any worms, viruses, malicious code, or any technology of a destructive nature. A breach or violation of any of these terms may result in an immediate termination of your access to the service.
3. General Conditions
We reserve the right to refuse service to anyone at any time for any reason, to the extent permitted by law.
You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks or changes to conform and adapt to technical requirements of connecting devices or networks. Payment information is always processed using appropriate security measures through relevant payment service providers.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, access to the service, or any contact on the website through which the service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms of Service.
4. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this website is not accurate, complete, or current in every respect. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, more complete, or more timely sources of information where appropriate.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site unless required by law. No specified update or refresh date should be taken to indicate that all information on the site has been modified or updated.
5. Modifications to Products, Services, and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without notice, including where necessary due to operational, legal, supply, or inventory considerations.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service, except where such liability cannot be excluded under applicable law.
6. Products and Service Availability
Certain products or services may be available exclusively online through the website. Such products may have limited quantities and may be subject to return or exchange only according to our Refund & Return Policy.
We make every effort to display product descriptions, features, imagery, and other details as accurately as possible. However, we do not warrant that product descriptions, packaging displays, colours, images, or other content on the website will be entirely accurate, complete, reliable, current, or error-free on every device or screen.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction, where legally permitted. We may exercise this right on a case-by-case basis.
We also reserve the right to limit quantities of any products or services offered. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion.
7. Orders, Billing, and Account Information
We reserve the right to refuse, limit, or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, payment method, billing address, shipping address, or other related identifiers.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You further agree to promptly update your information, including email address, payment details, and billing information, so that transactions can be completed and communications can be sent as necessary.
8. Shipping and Delivery
We offer free shipping to the United Kingdom, and our standard estimated delivery timeframe is 4 to 8 business days. Delivery times are estimates only and may vary due to courier operations, customs procedures, public holidays, peak periods, weather conditions, or other external circumstances beyond our reasonable control.
We are not responsible for delays caused by incorrect address details submitted by the customer, failed delivery attempts, customs-related issues outside our control, or other events that could not reasonably be prevented.
Risk of loss and title for items purchased from our website generally pass to the customer upon delivery, unless otherwise required by applicable law.
9. Accuracy of Billing and Payment Information
We reserve the right to refuse any order you place with us. We may, in our discretion, limit or cancel quantities purchased per person, per household, or per order, including where we suspect unauthorized activity, fraud, resale, or misuse of the website.
In the event that we make a change to or cancel an order, we may attempt to notify you using the contact details provided at the time of the order.
You agree to provide accurate and complete billing, payment, and shipping details for all purchases made through our store. Failure to provide accurate information may result in delays, cancellations, or failed deliveries, for which we may not be responsible.
10. Optional Third-Party Tools
We may provide access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider.
11. Third-Party Links
Certain content, products, or services available through our website may include materials from third parties or links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of such third-party materials or websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.
We are not liable for any harm or damages related to purchases or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. You should review carefully the policies and practices of third parties before engaging in any transaction with them.
12. User Comments, Feedback, and Other Submissions
If, at our request, you send certain submissions, or without a request from us you send creative ideas, suggestions, proposals, plans, reviews, comments, or other materials, whether online, by email, by post, or otherwise, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, obscene, infringing, misleading, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trade mark, privacy, personality, or other personal or proprietary right, and will not contain unlawful, abusive, or malicious material.
13. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. By using our website and placing an order, you acknowledge that personal data may be collected, used, stored, and processed in accordance with our Privacy Policy and applicable data protection laws.
14. Intellectual Property
All content available on this website, including but not limited to text, graphics, logos, icons, product names, designs, images, layouts, and other materials, is owned by or licensed to Dr. Melaxim and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, sell, exploit, or otherwise use any content from this website without our prior written permission, except where such use is expressly permitted by law.
Any unauthorized use of the site content may violate copyright, trade mark, and other applicable laws.
15. Prohibited Uses
In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content:
- for any unlawful purpose;
- to solicit others to perform or participate in any unlawful acts;
- to violate any international, national, provincial, state, or local laws, regulations, rules, or ordinances;
- to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
- to submit false or misleading information;
- to upload or transmit viruses or any other malicious code;
- to collect or track the personal information of others without authorization;
- to spam, phish, pharm, pretext, spider, crawl, or scrape;
- for any obscene or immoral purpose;
- to interfere with or circumvent the security features of the service or any related website.
We reserve the right to terminate your use of the service or any related website for violating any prohibited uses.
16. Disclaimer of Warranties
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable, nor do we warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, except where consumer guarantees apply under applicable law.
The service and all products and services delivered to you through the service are provided, to the fullest extent permitted by law, “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied.
17. Limitation of Liability
To the fullest extent permitted by law, Dr. Melaxim, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any product purchased from the website.
This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, strict liability, or otherwise, even if advised of their possibility.
Nothing in these Terms of Service excludes or limits liability that cannot be excluded or limited under applicable law.
18. Indemnification
You agree to indemnify, defend, and hold harmless Dr. Melaxim and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
19. Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.
20. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by ceasing to use our website.
We may terminate this agreement or suspend access to our services at any time without notice if, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service.
21. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the applicable laws governing our business operations, without prejudice to any mandatory consumer protection rights that may apply in your country of residence.
Where required for legal or operational purposes, matters relating to these Terms of Service may also be connected to our business address at Calle Primavera 21, 49130, Jalisco, Mexico.
22. Entire Agreement
These Terms of Service, together with any policies or operating rules posted by us on this website, constitute the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
23. Changes to These Terms
We reserve the right to update, amend, or replace any part of these Terms of Service at any time by posting changes to our website. It is your responsibility to check this page periodically for updates.
Your continued use of the website following the posting of any changes constitutes acceptance of those changes.